We all use the telephone but how many of us learn to use it efficiently? In this work Richard describes the principles involved in selling your product or service over the telephone, as well as a useful script for making an appointment, techniques to get past the “Gatekeeper”, and other ways to use the telephone to help you to close more sales and grow your customer base.

• Close more sales on the Phone
• Make appointments over the Phone
• Discover how telephone etiquette can improve your strike rate
• Professionally handle all objections over the Phone
• Design telephone scripts that really work
• Become your company’s star telesales specialist