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Telephone Skills
Handle the telephone with ease !!

This application will ensure clear and powerful communication on the telephone.

Each course is an interactive learning environment, packed with exercises, case studies and challenging questions. It also incorporates a detailed self-assessment test. Train2Success' courses will rapidly equip you with the practical skills needed to get ahead in today's fast moving business world.

 

Chapters discussed are :
  • Communicate effectively using the telephone.
  • How to answer the phone and communicating long list of points.
  • Tackle challenging situations.
  • Master voice modulation, build confidence and improve concentration.
  • Conduct teleconferences.


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