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Business Etiquette
Any interaction, be it social or business, is govern by a set of rules.

This application will enable the learner to master some of the rules, which govern behaviour in an office or in business interaction.

Each course is an interactive learning environment, packed with exercises, case studies and challenging questions. It also incorporates a detailed self-assesment test. This course will rapidly equip you with the practical skills needed to get ahead in today's fast moving business world.

 

Topics discussed are:
  • Making introductions & presentations.
  • Making the best of meetings.
  • Negotiating successfully
  • Handling correspondences
  • Managing e-mail messages
  • Answering the telephone & sending faxes
  • Art of being hosts or guests
  • Planning get-together
  • Tapoos & giving gifts
  • Personal tips on dressing codes, table manners, drinking, time & space.
  • Important cultures of the world


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